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When it comes to poverty reduction, what role does Information and Communications Technology (ICT) play?
There are innumerable ways in which ICT can be applied to deliver better services to poor people, whether it’s telemedicine, using ICT to bring medical care to people in remote areas, or e-schools, using ICT to enhance the delivery of curricula to remote areas. There is a wide variety of practical applications, and I’m referring to actual examples in a growing number of countries where these applications have been put into practice with great effect. The most important general contribution that the emerging information society can provide to people everywhere, however, including the poor, is access to knowledge and an empowerment mechanism by which they can themselves take hold of their own lives and seek to improve them.
In January 2004, the UNDP and Microsoft jointly put out a press release announcing a partnership. What has developed as a result?
This is something that will build over time. I think that the synergy between UNDP ICT and Microsoft results from our respective global vocations, but unlike Microsoft we look for highly differentiated solutions to problems at the country level and within countries at the local level. In other words, we eschew the idea of there being a single solution for every problem. Now, you might say that is contrary to the Microsoft idea, which is complete uniformity in their software applications. But no, we’re helping Microsoft identify areas in which their standard software applications can actually be applied in specific organizational or other contexts. I think that we’ve learned a lot from each other so far. Concretely, we are building this partnership in a few countries, such as Morocco and Mozambique, and we hope to spread this outward.
But let me also say that we have certainly not decided that all the software solutions for the developing countries are going to be based on Microsoft technology. We are very keen to encourage countries and organizations and individuals within them to make their own choice of the best software solution. In Afghanistan, for example, we identified telecenters that could be empowered with free Microsoft software, while at the same time educating people about the advantages in other contexts of open source technologies. As I say, we look at different solutions to different problems. Where we can work with Microsoft and see that their product can bring an advantage to a particular situation, then we’d be delighted to help them find an opportunity. On the other hand, we look for other solutions, many of which include the rivals to Microsoft. Chief among them is the open source non-proprietary software.
As with countries like Bulgaria and Brazil, which tend to favor free and open source software.
I was about to mention Bulgaria as a good example of a country which, for its own reasons, has decided that in much of its public sector it wants to go for an open source solution. And we’ve been ready to help them on that. We try to be non-conflictual about it. We believe in using partnerships to the advantage of our clients. And this doesn’t mean that we have a single standard solution. That doesn’t mean to say that we are going to be inviting all of our program countries around the world to use Microsoft exclusively just because we have a global arrangement with them. We will be fairly opportunistic and see where it is that countries find Microsoft to be an advantage and where they don’t. (more…)